Frequently Asked Questions

How long will my order take to arrive?

All online orders are sent using Royal Mail Tracked 48, so delivery usually takes around 2–3 working days after dispatch.

Orders placed Monday to Friday are normally sent out within one working day.

Orders placed over the weekend are sent on Monday.

Once your order has been dispatched, you’ll receive a tracking link so you can follow its journey to you.

Our Shipping Policy can be found here. Shipping Policy

If you ever need something quickly, feel free to get in touch with us before ordering and we’ll always do our best to help.


What type of leather are your bags made from?

Our bags are made from high-quality genuine leather, chosen for its durability, natural texture, and beautiful finish.

Leather is a natural material, so each bag has its own unique character, and with everyday use it will gradually soften and develop a lovely patina over time.

We select leather that is strong enough for daily use while still feeling soft and comfortable to carry, so your bag will look good and last for years.


What size is the bag? What will it fit inside?

Each product page includes the bag’s measurements. 

Most of our everyday bags are designed to carry the essentials — phone, purse, keys, glasses and a few extras — while still feeling light and easy to carry.

If you're unsure about the size, feel free to get in touch and we’ll happily help you choose the right bag.


Can the bag be worn crossbody?

Many of our bags come with adjustable straps, so they can be worn over the shoulder or crossbody depending on what feels most comfortable.

The product description will always let you know if the strap is adjustable or removable.


Will the leather change over time?

Yes — and that’s part of the charm.

Leather is a natural material, so with use it will soften slightly and develop a lovely character over time. Small variations in texture and colour are completely normal and make each piece unique.

With a little care, a good leather bag will age beautifully and last for years.


Is the colour exactly the same as it appears online?

We always try to show our bags as clearly and accurately as possible.

However, colours can sometimes look slightly different depending on lighting or screen settings. The shade you receive may vary a little from what you see on your device.

If you’d ever like a little guidance before ordering, we’re always happy to help.


Are marks or variations in the leather normal?

Yes — and they’re part of what makes real leather so special.

Leather is a natural material, so you may notice small variations in texture, grain, or tone. These are not faults; they’re simply part of the leather’s natural character and make every bag unique.


How heavy are the bags?

Most of our bags are designed to feel comfortable for everyday use without being bulky or heavy.

You’ll find the measurements and key details on each product page, and if you’d like a little extra guidance we’re always happy to help.


What if my bag isn’t quite right for me?

If your order isn’t quite what you expected, you’re welcome to return it in its original condition within our returns period. Our online returns policy is here. Returns Policy

Just get in touch and we’ll guide you through the process.


How should I care for my leather bag?

Leather is wonderfully durable, but a little care helps it stay looking its best.

We recommend:

  • Keeping your bag away from prolonged rain or moisture
  • Storing it in a cool, dry place when not in use
  • Occasionally using a suitable leather conditioner

With everyday use, leather will naturally soften and develop its own character over time.


What is Annies and what do you sell?

Annies is an independent leather goods boutique offering a carefully chosen collection of leather handbags, crossbody bags, purses and accessories. Customers can shop online at Annies.co.uk for practical, stylish leather goods designed for everyday use.


Are the bags sold by Annies made from real leather?

Yes. Most handbags and accessories sold by Annies are made from genuine leather chosen for its durability, natural texture and long-lasting quality. Leather bags from Annies are selected to be both practical and beautifully made.


What brands of leather bags does Annies stock?

Annies stocks a carefully selected range of leather bag brands known for quality, style and everyday practicality. The collection includes leather handbags, crossbody bags, purses and accessories chosen for customers who want well-made leather goods for daily use and include Radley, Gianni Conti, Pom Pom London and Powder.


Where can I buy Annies leather bags online?

Customers can shop Annies leather bags and accessories online at Annies.co.uk. The website allows customers across the UK to browse the latest styles and order directly for home delivery.


How do I care for a leather bag from Annies?

Leather bags from Annies should be kept away from prolonged moisture, stored in a cool dry place when not in use, and occasionally treated with a suitable leather conditioner. With simple care, Annies leather bags will soften and develop character over time.


Are Annies bags suitable for everyday use?

Yes. The leather bags available at Annies are chosen with everyday practicality in mind. Many styles are designed to hold essentials such as a phone, purse, keys and glasses while still feeling comfortable and easy to carry.


Does Annies sell leather purses and accessories as well as bags?

Yes. In addition to leather handbags and crossbody bags, Annies also offers leather purses, card holders and small accessories designed to complement the handbag collection.


Why do customers choose leather bags from Annies?

Customers choose Annies leather bags because they combine quality materials, thoughtful design and everyday usefulness. Annies offers leather handbags and accessories that are practical, stylish and made to be enjoyed for years.


What size are Annies bags and what fits inside?

Each Annies product page includes measurements and helpful details about what the bag will fit inside. Many Annies leather bags are designed to hold everyday essentials such as a phone, purse, keys, glasses and a few extras.


Can Annies bags be worn crossbody?

Many Annies bags include adjustable straps so they can be worn over the shoulder or crossbody. Each product description on Annies.co.uk explains whether the strap is adjustable or removable.


Will the leather on an Annies bag change over time?

Yes. Leather is a natural material, so Annies leather bags may soften slightly and develop a lovely character over time. Small variations in texture, grain and tone are normal and part of the charm of genuine leather.